Get in Touch with Bikrivo
We are here to assist with agency onboarding, billing questions, PayU payment inquiries, and regulatory grievance redressal. Connect with our leadership team directly.
For agency inquiries, technical support, and billing reconciliation.
Officer: Raushan Kumar. Governed under Rule 3(2) of IT Rules, 2021.
Bikrivo Tech Center, Patna, Bihar - 800001, India.
Grievance Redressal Mechanism & Officer Details
In strict compliance with the Information Technology Act, 2000, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Digital Personal Data Protection Act, 2023, Bikrivo has instituted a dedicated Grievance Redressal Officer to resolve any consumer complaints, billing disputes, or data protection concerns.
• Acknowledgment SLA: Every complaint received is assigned a unique ticket and acknowledged within 24 hours.
• Resolution SLA: The complaint will be thoroughly investigated and resolved within 15 calendar days.
Send Us an Instant Inquiry
Fill out this form and our support executive or grievance officer will reach out within 24 hours.
Payment Gateway Verification Notice
For merchants, banks, and auditors verifying our platform credentials with PayU Payments Private Limited:
https://bikrivo.comNeed urgent assistance with your billing order or widget embedding?
Chat on WhatsApp (+91 7764056669)